All samples are copyright and cannot be reproduced in whole or in part without the express permission of the author and acknowledgement of their authorship.

Information Technology Trends            Business Magazine article 2003

Records and Document Management   Business Magazine article 2003

Defining the "C" in CRM                          Research Paper 2000

People Management Issues                      Business Magazine article 2003

RDM Measurement Study                       State Records Beta site 2004

Case Study - Medical/Technology          Honours submission 2003

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